All non-warranty returns must be completed within 30 days of purchase and product must be returned in unused condition with tags. This does not apply to Final Sale Items. Items labelled "All Sales Final" are not covered under our warranty or return policy.


If you are looking for another size, color or style, please place another order on olli-world.com for your replacement item.


Enclose our RA form with the items you are returning and include the order number found on your packslip or confirmation email.


Mail the return package to:

Olli
2227 Burnside Rd NW
Pataskala, OH 43062

We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return is complete.

Refunds will take approximately 2-3 weeks. Shipping charges are not refundable. We do not accept COD deliveries.

If possible, use the original shipping package for returns.

Your card or Paypal will be credited after the product has been received and qualified against the return policy.


If you have any questions, email us at customercare@olliworld.com.

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